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Specialist Claims Role
2 weeks ago
This role requires expertise in claims handling, including proactively managing claims, collaborating with key stakeholders, and achieving the best possible outcomes for clients.
Key Responsibilities:
• Proactively manage claims according to established principles.
• Utilize technical skills to handle complex claims within authority level and specialization.
• Collaborate with claim product managers and practice leaders on large and complex losses to achieve optimal file outcomes.
• Manage expenses through thoughtful expense management and claims best practices.
• Participate in quality review processes.
• Assist underwriters with policy reviews and drafting, as well as participate in external marketing and business development activities.
• Coordinate and manage communication with internal and external stakeholders to ensure high customer service and transparency.
• Produce internal reporting in support of best practices and reserving guidelines.
• Effectively manage, track, and report on portfolio performance.
• Coach less experienced colleagues and be a role model in best practices.
