Account Services Representative

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000
Customer Service Account Specialist

We are seeking an enthusiastic and self-motivated customer service account specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong background in accounts administration.

The role involves handling customer inquiries via phone and email, processing purchase orders and invoices on Reckon/QuickBooks, and communicating with overseas suppliers. Additionally, the successful candidate will be responsible for maintaining accurate records, managing A/R and A/P activities, and entering CRM data into MS Dynamics.

  • Key Responsibilities:
  • Provide exceptional customer service via phone and email
  • Process purchase orders and invoices on Reckon/QuickBooks
  • Communicate with overseas suppliers
  • Maintain accurate records and manage A/R and A/P activities
  • Enter CRM data into MS Dynamics

Requirements:

  • Bachelor's degree in Business Administration or related field
  • At least 2 years of experience in customer service and accounts administration
  • Excellent communication and interpersonal skills
  • Strong technical skills in Microsoft Office and Excel Spreadsheet
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career advancement

About the Role:

  • This is a full-time permanent position based in our Northern Suburbs facility
  • The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients
  • The ideal candidate will be able to work independently and as part of a team

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