Representatives of Exceptional Customer Experience

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $88,000
Job Opportunity:

We are seeking a highly skilled and motivated Customer Service Representative to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.

  • This role involves having conversations and interactions with customers via various channels, including face-to-face, phone, and online, to assist them with their banking and insurance needs and enquiries.

To succeed in this role, you will need to have experience in sales and service, preferably in retail, banking, or hospitality industries. You should also possess strong cash handling skills and attention to detail.

The ideal candidate will be able to demonstrate a learning mindset and ambition to build a career in the banking industry. They should also be proficient in MS Office programs and apps, and have a flexible approach to work.

In return for your hard work and dedication, you can expect a supportive culture that promotes inclusion and employee wellbeing, competitive remuneration, wellbeing days, product concessions, paid parental leave, purchased leave options, study assistance, and corporate uniform.

Key Responsibilities:
  • Having conversations and interactions with customers
  • Exploring new opportunities to find financial solutions
  • Using technology, systems, and digital platforms
  • Maintaining operational adherence
  • Administrative duties
  • Providing relief coverage for branches and staff
Required Skills and Qualifications:
  • Experience in sales and service
  • Cash handling experience and attention to detail
  • Learning mindset and ambition
  • Proficiency in MS Office programs and apps
  • Flexible approach to work
  • Genuine desire to help people
Benefits:
  • Supportive culture promoting inclusion and wellbeing
  • Competitive remuneration
  • Wellbeing days
  • Product concessions
  • Paid parental leave
  • Purchased leave options
  • Study assistance
  • Corporate uniform

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