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Administrative Officer

2 months ago


Canberra, ACT, Australia ACT Government Full time

About the Role:

The Administrative Officer will provide front-line customer service, greeting patients on arrival and assisting with their enquiries. The role is responsible for making appointments and entering referrals, preparing clinical files, entering data into DHR, liaising with Specialty medical consultants to ensure a smooth-running patient-focused non-admitted patient service, and entering all billing information accurately to assist with capturing correct revenue for the organisation.

Key Responsibilities:

  • Provide exceptional customer service to patients and visitors
  • Make appointments and enter referrals
  • Prepare clinical files and enter data into DHR
  • Liaise with Specialty medical consultants to ensure smooth-running patient service
  • Enter all billing information accurately

About the Hospital:

North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services, including community-based care to the residents of the northside of Canberra and Southern NSW. The hospital operates a 24-hour Emergency Department and provides inpatient services, including general medicine, surgery, maternity, mental health, and critical care.

About the Organisation:

Canberra Health Services (CHS) is a health service that provides acute, sub-acute, primary, and community-based health services to the Australian Capital Territory (ACT) and surrounding region. CHS is committed to delivering high-quality, effective, person-centered care and is focused on creating exceptional healthcare together.

Our Values:

  • Reliable
  • Progressive
  • Respectful
  • Kind