Night Operations Specialist

1 week ago


Melbourne, Victoria, Australia beBeeNightOperations Full time $73,500 - $85,500
Job Title: Night Operations Specialist

As a key member of our operations team, you will play a vital role in ensuring the accuracy and efficiency of our nightly audit process.

Key Responsibilities:

  • Collaborate with the Night Manager to conduct thorough audits and reconcile financial transactions
  • Provide exceptional customer service and support to guests throughout their stay
  • Maintain the highest standards of security and confidentiality to protect guest information and assets
  • Efficiently handle guest registration and departure procedures while upholding the company's commitment to quality service

Requirements:

  • Prior experience in a similar role or relevant industry is highly desirable
  • Strong knowledge of Opera PMS systems and ability to troubleshoot technical issues
  • Outstanding communication and interpersonal skills, coupled with impeccable grooming and presentation
  • Flexibility to work varying night shifts across a 7-day roster and possess an unrestricted driver's license
  • Responsible Service of Alcohol Certificate - Victoria

Benefits:

  • Comprehensive employee benefits package offering exclusive discounts on Accor hotels worldwide from day one
  • Access to our Academies for continuous learning and skill development opportunities
  • Chances to grow professionally and advance within your property and across the globe

Diversity & Inclusion:

We value diversity and inclusion, striving to create an inclusive workplace where everyone can thrive.



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