
Night Operations Specialist
1 week ago
As a key member of our operations team, you will play a vital role in ensuring the accuracy and efficiency of our nightly audit process.
Key Responsibilities:
- Collaborate with the Night Manager to conduct thorough audits and reconcile financial transactions
- Provide exceptional customer service and support to guests throughout their stay
- Maintain the highest standards of security and confidentiality to protect guest information and assets
- Efficiently handle guest registration and departure procedures while upholding the company's commitment to quality service
Requirements:
- Prior experience in a similar role or relevant industry is highly desirable
- Strong knowledge of Opera PMS systems and ability to troubleshoot technical issues
- Outstanding communication and interpersonal skills, coupled with impeccable grooming and presentation
- Flexibility to work varying night shifts across a 7-day roster and possess an unrestricted driver's license
- Responsible Service of Alcohol Certificate - Victoria
Benefits:
- Comprehensive employee benefits package offering exclusive discounts on Accor hotels worldwide from day one
- Access to our Academies for continuous learning and skill development opportunities
- Chances to grow professionally and advance within your property and across the globe
Diversity & Inclusion:
We value diversity and inclusion, striving to create an inclusive workplace where everyone can thrive.
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