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Customer Experience Coordinator
3 weeks ago
**Job Description:**
We are seeking a dedicated individual to coordinate customer service operations on a casual basis. The ideal candidate will be passionate about delivering exceptional guest experiences and thrive in a fast-paced environment.
- Enhance the resident experience by creating a welcoming atmosphere.
- Respond to inquiries related to student residency, studies, and overall wellbeing.
- Monitor concerns and issues impacting resident safety and wellbeing.
- Coordinate administrative tasks including mail and filing systems.
**Required Skills and Qualifications:**
- A background in reception or hospitality is beneficial for this role.
- Excellent communication skills, both written and verbal.
- Resilience and ability to work under high pressure in a dynamic environment.
- High levels of computer literacy with the ability to learn new systems.
**What We Offer:**
- Opportunity to develop exceptional guest service skills.
- Chance to work in a collaborative team environment.
- Room for growth and professional development.
**Other Opportunities:**
- Be part of a supportive and inclusive team culture.
- Gain valuable experience in administration and coordination.
- Develop your skills in conflict resolution and problem-solving.
Communication, Resilience, Teamwork, Adaptability
