Customer Experience Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeEvent Full time $85,000 - $105,000
Job Description:

As a key member of our National Facilities team, you will be responsible for coordinating bookings for customer floor and event spaces. Your role will involve providing exceptional reception and concierge services to ensure a seamless experience for clients and guests.

  • Coordinate all customer meeting rooms and event area booking requests
  • Respond to emails, messages and phone calls in a timely manner
  • Advise users of meeting room availability and suitability
  • Greet guests in a polite, friendly and professional manner

You will also assist with serving rooms, making coffee, placing catering orders with suppliers, and supporting the Manager – Customer Floor & Catering Services.

About the Role:

This is an excellent opportunity for someone with 5+ years of experience in corporate events and/or catering roles, reception experience including switchboard management and meeting room coordination, and previous supervisory experience in small events.

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