Customer Success Professional

Keegan Adams is seeking a dedicated Customer Success professional to join their team on a 12-month fixed-term contract. As the first point of contact for corporate clients, you will play a pivotal role in ensuring all inquiries are handled promptly and accurately through phone, email, and live chat.About the Role:You will collaborate with internal teams...

{"title": "Customer Success Manager", "description": "About the RoleWe are seeking a highly skilled Customer Success Manager to lead our customer service team in delivering exceptional experiences. As a key member of our team, you will be responsible for understanding customer needs, effectively triaging requests, and driving improvements in CSAT and NPS...

About the RoleThe Customer Success Manager will lead a small, centralized customer service team to deliver industry-leading customer service. This role focuses on understanding customer needs, effectively triaging customer requests, and driving improvements in CSAT and NPS scores.Key ResponsibilitiesTeam Management: Manage the team responsible for all...

About The OpportunityThe Customer Success Manager will lead a small, centralised customer service team to deliver industry-leading customer service. This role focuses on understanding customers' needs, effectively triaging customer requests, and driving improvements in CSAT and NPS scores.Key ResponsibilitiesTeam ManagementManage the team responsible for all...

About The RoleWe are seeking a talented Customer Success Manager to lead our customer service team in delivering exceptional experiences for our clients. As a key member of our team, you will be responsible for understanding customer needs, triaging requests, and driving improvements in CSAT and NPS scores.Key ResponsibilitiesDevelop and implement customer...

About The OpportunityThe Customer Success Manager (CSM) is a key role within our team, responsible for leading a small, centralised customer service team to deliver industry-leading customer service. This role focuses on understanding customers' needs, effectively triaging customer requests, and driving improvements in CSAT and NPS scores.Key...

About The CompanyOur client has been a leading provider of emergency glass repair services in Australia for nearly 40 years. Starting as a family business in Sydney, they have grown into a trusted and reputable national service provider. With a strong focus on delivering quality and responsibility, our client prides themselves on being Australian owned,...

About the RoleWe are seeking a highly skilled and motivated Customer Service Professional to join our team at Keegan Adams. As a key member of our client-facing team, you will play a pivotal role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesTriage and resolve customer inquiries and issues in a timely and...

About the RoleWe are seeking a highly skilled and motivated Customer Service Professional to join our team at Keegan Adams. As the first point of contact for corporate clients, you will play a pivotal role in ensuring all inquiries are handled promptly and accurately through phone, email, and live chat.Key ResponsibilitiesTriage escalations and manage...

**The Role**: Our Cabcharge Corporate Solutions business unit is a team of passionate, entrepreneurial and client-focused members with expertise in providing impactful business solutions to over 80% of the ASX 200 list, and tens of thousands of small and medium sized businesses in Australia. The Cabcharge Corporate team is a critical growth engine for A2B...

This **ASX listed organisation** has grown and developed to become one of Australia’s leading businesses with a passion for innovation and diversity. They are known for being leaders in their field and have seen unparalleled growth due to their **highly entrepreneurial culture**. As a **Client Success Manager,** each day will present fresh challenges and...

**Purpose of the Role**: The Client Success / Account Manager is responsible for the service and nurturing of high value retained clients. This role is central to ensuring that project deliverables meet client expectations, are completed on schedule, and adhere to budget constraints. The Client Success / Account Manager helps develop and directs initiatives,...

We are seeking a motivated and driven individual to join our team at True Alliance. This customer-facing role is ideal for someone who understands the importance of delivering exceptional customer service and being a true support for their team. As an Online Customer Care Agent, you will work amongst a busy team to achieve Customer Service KPI's across all...

We are looking for an enthusiastic, service orientated professional to work as a member of our sales team. Adaptability and quick response to our client’s needs is integral as is the ability to manage complex projects with sensitivity. Demonstration of strong planning and organisational skills are essential as is eye for detail and accuracy. The role will...

We are seeking a motivated and driven individual to join our Online Customer Care team based at our Alexandria Head Office. This is a hands-on end-to-end role where you will work amongst a busy team to achieve Customer Service KPI's across all our brands.This is a permanent full-time role offering the right candidate a supportive and focused structure as...

We are seeking a motivated and driven individual to join our Online Customer Care team based at our Head Office. This is a hands-on end-to-end role where you will work amongst a busy team to achieve Customer Service KPIs across all our brands.This is a permanent full-time role offering the right candidate a supportive and focused structure as well as a fun,...

We are seeking a motivated and driven individual to join our Online Customer Care team at True Alliance. This is a hands-on end-to-end role where you will work amongst a busy team to achieve Customer Service KPIs across all our brands.This is a permanent full-time role offering the right candidate a supportive and focused structure as well as a fun,...

We are seeking a motivated and driven individual to join our Online Customer Care team based at our Head Office. This is a hands-on end-to-end role where you will work amongst a busy team to achieve Customer Service KPIs across all our brands.This is a permanent full-time role offering the right candidate a supportive and focused structure as well as a fun,...

About the RoleWe are currently seeking a skilled and motivated individual to join our Online Customer Care team based at our Alexandria Head Office. This is a hands-on end-to-end role where you will work amongst a busy team to achieve customer service goals across all our brands.This is a permanent full-time position offering the right candidate a supportive...

Unlock Your Sales Potential with LSH Auto AustraliaLocated in the heart of Sydney, LSH Auto Australia is seeking a driven and results-oriented Sales Executive to join their high-performing team. As a Sales Executive, you will have the exciting opportunity to work with a world-leading new premium electric vehicle brand.Key Responsibilities:Meet and exceed...