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Customer Service Representative
2 weeks ago
As a Customer Service Representative in our Furniture Division, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work closely with our sales team to ensure customers receive the highest level of service and support.
Key Responsibilities:
- Handle customer inquiries and concerns in a timely and professional manner
- Collaborate with the sales team to identify opportunities to upsell and cross-sell furniture products
- Process sales transactions accurately and efficiently, ensuring customer satisfaction at every step
Requirements:
- Excellent communication and interpersonal skills
- Strong customer service orientation with a genuine desire to help others
- Ability to work effectively in a team environment and independently