Customer Service Representative
4 days ago
Europcar España is looking for a Customer Service Representative to provide exceptional service to our customers.
This role requires strong communication skills, both verbal and written, as well as the ability to work as part of a team.
Responsibilities include:
- Providing a high-quality rental service to meet customer needs.
- Selling the company's services and products to achieve targets.
- Handling telephone enquiries in a polite and professional manner.
- Accurately completing all rental administration and vehicle documentation as well as the reporting of damage.
- Being responsible for cash, vehicles, premises and customer safety.
Requirements:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Strong problem-solving skills.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Ability to work to procedures and follow instruction.
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