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Front Office Ambassador

2 months ago


Darlinghurst, New South Wales, Australia PULLMAN Full time
Front Office All-Rounder

We are seeking a dynamic and enthusiastic part-time front office all-rounder to join our front office team at PULLMAN in the heart of Sydney CBD.

Key Responsibilities:

  • Provide exceptional service to all guests by responding to their requests promptly, efficiently, and courteously during check-in, check-out, and for the duration of their stay.
  • Attend to all incoming calls in a professional and polite manner, striving to provide total customer satisfaction.
  • Maintain control of guest and hotel accounts, ensuring all charges are accurate and posted on a timely basis.

Requirements:

  • Excellent communication, interpersonal, and time management skills.
  • A friendly and positive can-do attitude, with a passion for the hospitality industry and a drive to deliver exceptional customer satisfaction.
  • Excellent grooming and presentation standards.
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends.

About Us:

PULLMAN is committed to creating an inclusive and supportive environment where our people feel welcome and valued. We offer a fun, diverse, and inclusive culture, career progression opportunities, extensive local and international discounts, and a team that is all about development.

You must have valid and current working rights in Australia.