Insurance Operations Specialist

4 weeks ago


Perth, Western Australia Marsh Pty Ltd Full time
About the Role

Marsh is seeking a highly skilled and organized Client Service Specialist to join our team in Perth. As a key member of our operations team, you will play a critical role in supporting our brokers and clients in all aspects of administration and technical support.

Key Responsibilities
  • Provide administrative support to our brokers and clients, including the production of policy and related documentation.
  • Work closely with our operations team to drive standardization of processes and procedures.
  • Ensure timely and accurate production/processing of client transactions, including invoices, quotations, and premium calculations.
  • Support the achievement of high levels of client satisfaction through effective administrative support.
  • Develop and maintain a thorough understanding of all major classes of insurance and relevant legislation.
Requirements
  • Excellent communication and organizational skills.
  • Strong knowledge of Microsoft Office and ability to learn new systems quickly.
  • Ability to work under pressure and meet deadlines.
  • Motivated and self-starting individual with a focus on achieving results.
  • Minimum 2 years' experience in a similar broking/operational role, preferably in an insurance related field.
About Marsh

Marsh is the world's leading insurance broker and risk adviser, with over 45,000 colleagues advising clients in over 130 countries. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

At Marsh, we are committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.



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