
Content Strategist Specialist
1 week ago
Reimagine Content Governance with Us
Bupa is revolutionizing the future of digital innovation. Our dynamic teams collaborate in new ways, embracing experimentation and cutting-edge methods. We thrive on agility and human-centered design.
You'll play a pivotal role in discovering new ways to help people lead healthier lives. Your contributions will shape outcomes that matter.
**The Opportunity**
Do you thrive on creating clarity and structure in complex environments? Embed governance frameworks for compliance, accuracy, and consistency. This role offers a chance to work at the heart of enterprise content operations, collaborating with various teams to enable scalable publishing.
Reporting to the Content Governance Manager, drive implementation and continuous improvement of content governance. Bring policies to life, streamline workflows, and optimize content lifecycle management.
This is a permanent full-time position and can be based in Melbourne, Sydney, or Brisbane. Bupa offers flexibility and hybrid working.
**Key Impact Areas:**
- Drive content governance frameworks and approval processes, ensuring alignment with organisational policies and regulatory requirements.
- Collaborate with content teams, legal, risk, marketing, policy, and product teams to ensure governance policies are practical and scalable.
- Design content workflows, ensuring all content meets compliance and regulatory standards, collaborating with the Content Compliance Producer and Governance Manager.
- Identify areas for process and platform improvement and refine content governance procedures for better efficiency.
- Track risk and issues, escalating content-related compliance risks when necessary.
- Analyse governance data and prepare recommendations and reports that highlight trends and performance.
- Develop and deliver training and best practice guidance for content stakeholders.
- Stay informed on regulatory requirements and governance tools, supporting continuous uplift of capability.
- Partner closely with business initiative owners to develop a deep understanding of challenges, pain points, and areas of opportunity.
**About You**
You're someone who brings both structure and collaboration to everything you do. With a solid foundation in content, compliance, or digital governance, you're comfortable working across teams to guide content through structured approval processes. You value the importance of governance and are eager to build on your experience in a role that offers meaningful exposure, variety, and collaboration with great people.
The key skills and experience required to be successful in this role are:
- A strong understanding of content governance, compliance, or quality assurance practices in a content-driven or regulated environment.
- Hands-on experience designing content approval workflows and governance processes.
- Deep understanding of content management systems (such as Sitecore) and workflow/approval tools.
- Excellent communication skills and confidence working with cross-functional stakeholders including legal, marketing, and product teams.
- High attention to detail and a structured, analytical mindset.
- Ability to manage multiple tasks and contribute to continuous improvement in a dynamic setting.
- A collaborative, proactive approach and a passion for digital content, content optimisation, and customer experience.
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