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Business Control Manager
2 months ago
We are seeking a highly skilled Business Control Manager - Third Party Risk Specialist to join our team at ING Bank N.V. As a key member of our Retail business, you will play a critical part in creating and maintaining effective working relationships with Retail suppliers and third parties.
Key Responsibilities- Support Retail teams in onboarding, managing, and monitoring suppliers and third parties to ensure the safety of our customers and business.
- Establish and implement supplier management frameworks and processes to ensure consistency, strong documentation, data quality, and efficiency.
- Design and complete contract audits and supplier controls, overseeing performance against contractual SLAs and obligations.
- Support Retail relationship owners in the management of contracts, including reviews and renewal activities.
- Coordinate and manage changes to supplier and third-party management processes driven by policy, regulations, or improvement opportunities.
- Identify and assess supplier and third-party risks, working with Retail and Operations teams to help our business manage continuity risk.
- Understanding of key regulatory and compliance regimes associated with sourcing and supplier management.
- Sound knowledge of retail banking systems and business processes.
- 8+ years' experience in a Retail Banking/Financial Services or related environment.
- Previous experience in a Supplier Risk, Vendor Management, or Procurement role.
- Strong communication skills, both written and oral.
- Excellent work planning and organisational skills.
- Advanced stakeholder management and influencing skills across a range of levels of senior management.
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
- An IMPACT day to volunteer on an approved sustainability activity.
