Digital Content Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeContentStrategist Full time $80,000 - $125,000
Job Description

We are seeking a skilled Digital Content Strategist to join our team and help craft the future of our digital ecosystem. This is a pivotal role where you will design intuitive, accessible, and human-centered content for self-service platforms, making it simple for members to interact with us.

In this role, you will be part of a collaborative, agile squad that thrives on creativity, innovation, and making a real difference. You will have the opportunity to shape our content strategy, voice, and standards across digital channels, all while working with passionate teams in UX, product, design, and transformation.

Required Skills and Qualifications
  • Craft clear, engaging, and purposeful content for our app, website, and self-service channels
  • Apply UX writing and content design principles - think UI copy, error messages, onboarding flows, how-to guides
  • Translate complex processes and jargon into simple, helpful language our members understand
  • Collaborate with designers, developers, and product teams in agile squads
  • Own and maintain our digital content style guide and ensure consistency across channels
  • Conduct content audits and leverage member research to identify opportunities and gaps
  • Help define our content strategy, contributing to adoption, engagement, and member satisfaction
  • Advocate for accessible, inclusive content that aligns with WCAG 2.2 AA standards
Benefits
  • We offer a hybrid working model allowing you to balance your work and life effectively
  • You'll enjoy subsidised private health insurance and discounts on our products and services
  • Our Surry Hills location is just 5 minutes from Central Station
  • We provide additional long service leave and well-being programs
Others

This role requires 5+ years of experience in content design, UX writing, or digital copywriting. You should have a knack for simplifying complexity and making every word count. Familiarity with tools like Figma, Jira, Confluence is also required. A portfolio showcasing your ability to create content that's both functional and engaging is necessary.

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