Senior Software Lifecycle Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeSoftware Full time $130,000 - $180,000
Senior Software Lifecycle Strategist Role

This is an exciting opportunity to work as a Senior Software Lifecycle Strategist. In this position, you will be responsible for building and maintaining strong client relationships, driving the adoption and expansion of our software offerings, and ensuring overall satisfaction and loyalty.

Key Responsibilities:
  • Develop and maintain software success plans that promote accelerated software usage and feature adoption
  • Conduct regular training programs to guide clients on utilizing specific software features
  • Identify and seize opportunities for upselling and cross-selling
  • Ensure regular business reviews are held to demonstrate the value of our solutions
  • Document case studies and design best practices for software-defined infrastructure, usage, and adoption
Requirements:
  • Advanced experience in account planning, stakeholder mapping, and management techniques
  • In-depth knowledge of our products, services, and core functionalities, along with an understanding of industry insights and the competitive landscape
  • Excellent sales skills, including consultative selling, negotiation, and the ability to close deals
  • Proficiency in executing on-time renewals with minimal volume or price churn
  • Advanced understanding of IT service environments, service operations, ITIL practices, and financial statements
  • Ability to manage contracts and communicate their value to clients effectively
  • Ability to interpret clients' business strategies and identify opportunities for our solutions and services
  • Excellent interpersonal skills to develop and maintain solid stakeholder relationships up to the management level
  • Strong communication skills, both verbal and written, complemented by good questioning and analytical abilities
Work Environment:

This is a hybrid working role, allowing you to balance your work and personal life. As a member of our team, you will have access to cutting-edge technology, collaborative tools, and professional development opportunities.

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