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Expert Content Developer
2 weeks ago
We are seeking a skilled Content Designer to join our team in developing high-quality content that aligns with the organisation's strategic objectives and meets user needs.
Key Responsibilities:
- Lead the content refresh of the website to ensure all content is user-centered, plain language, and aligned with government standards.
- Audit, review, and rewrite existing content to improve readability, accessibility, and usability, as well as develop new content as required.
- Apply content design principles, including structured content, information hierarchy, and consistent tone of voice.
- Contribute to the development of a multi-channel content strategy that sets the direction for content, technology, and information architecture enhancements for the website based on user journeys, user research, and testing.
- Work with subject matter experts to translate complex information into clear, concise, and accessible content.
- Ensure all content meets readability standards, WCAG accessibility requirements, and is optimised for digital channels.
- Publish content to the content management system (GovCMS SaaS) and manage content migration to the enhanced website.
- Contribute to content governance, style guides, and best practices to maintain content quality.
- Report regularly to stakeholders as part of the project.
Requirements:
- Proven experience in content design, digital content management, or content strategy in a government or complex organisational setting.
- Understanding of the Digital Service Standard, Australian Government Style Manual, and WCAG.
- Experience delivering content refresh or content migration projects.
- Ability to analyse and restructure content to improve clarity, usability, and engagement.
- Experience collaborating in agile, multidisciplinary teams and working with stakeholders on content projects.
- Excellent communication and stakeholder management skills.
- Experience with analysing website analytics and content performance to identify improvements and report to senior executives.
Tech Requirements:
- Proficiency in digital publishing (GovCMS/Drupal experience preferred but not essential).
Security Clearance: Due to security clearance requirements, candidates must be Australian citizens and have an Active Baseline or NV1 Security Clearance.
