Physiotherapy Clinic Manager

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000

Job Opportunity:

A senior management position has become available in a physiotherapy clinic. The ideal candidate will be responsible for managing the front reception desk, driving productivity and efficiency within the clinic, and planning and monitoring staff rosters.

The successful candidate will have experience in Practice Management or similar, with at least 2 years working within the medical environment. Strong customer service and communication skills are essential, as well as the ability to motivate and lead a strong team.

This is a great opportunity for any experienced Practice Manager that enjoys leading a team and supporting doctors and staff to enable excellent customer service.

Responsibilities:

  • Manage the front reception desk
  • Drive productivity and efficiency within the clinic
  • Plan and monitor staff rosters, overtime and leave
  • Liaise with Physiotherapists to facilitate practice environment
  • Manage complaints process
  • Risk assessments and identified hazards to implement corrective action
  • Report and forecast
  • Lead customer service excellence within the team

Requirements:

  • Experience in Practice Management or similar
  • At least 2 years working within the medical environment
  • Formal qualifications in health administration or Practice Management
  • Strong customer service and communication skills
  • Ability to motivate and lead a strong team
  • Exceptional time management skills
  • Experience with practice management software highly desirable
  • Proficient in IT software systems
  • Solid understanding of health and safety policies and procedures
  • Experience with Medicare, private billings and debt collection

About the Clinic:

We are a busy physiotherapy clinic located in East Melbourne. We pride ourselves on providing excellent customer service to our patients. If you are looking for a new challenge and are passionate about health and wellbeing, we would love to hear from you.

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