
Parts Support Specialist
2 days ago
As a Parts Interpreter, you will play a vital role in providing accurate technical parts support to our trade, industrial, and mining customers.
You will leverage your expert automotive/mechanical knowledge to assist customers with product information and advice, while also problem-solving, providing solutions, and using sales techniques.
Our customers benefit from the strong relationships they build and exceptional customer service they provide.
">Duties Include:- Interpreting complex technical data to ensure accurate product information is provided to customers.
- Processing customer orders efficiently and effectively.
- Dispatching products and parts in a timely manner.
- Promoting special offers and discounts to increase sales.
- Arranging buy-ins and processing customer credits.
- Serving as the first point of contact for customers via phone or in-person.
- Contributing to a culture of safety by prioritizing safe working practices.
This role requires lifting, bending, and climbing. If you have a passion for delivering exceptional customer experiences and creating 'moments that matter', we encourage you to apply.
What We're Looking ForWe are seeking individuals with:
- Technical parts interpretation expertise.
- Strong communication skills to share knowledge effectively.
- An innovative and collaborative approach to work.
- Problem-solving skills to find creative solutions.
- Proficient computer skills.
- The ability to thrive in a fast-paced environment.
If you are a motivated individual with a passion for delivering exceptional customer service, we welcome your application.
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