Customer Service Representative

2 weeks ago


Hurstville, Australia Randstad Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Randstad. As a Customer Service Specialist, you will play a critical role in delivering exceptional customer service and supporting our clients in a critical time of their lives.

Key Responsibilities
  • Manage a portfolio of accounts and provide high-quality customer service
  • Establish and maintain contact with customers to resolve their queries and concerns
  • Advise customers on their payment options and suggest methods of payment
  • Maintain accurate customer payment records
  • Conduct investigative searches to locate and contact customers
Requirements
  • Customer service experience in a retail, hospitality, or call centre environment
  • Prior experience in claims, hardships, or collections is highly desirable
  • Ability to work in a high-volume call centre environment
  • Results-driven and motivated to achieve targets and succeed
  • Excellent verbal and written communication skills
  • Display resilience and assertiveness
  • Inquisitive and enjoys problem-solving, building rapport, and negotiating
What We Offer
  • Uncapped monthly bonus opportunities
  • No weekend work required
  • Full-time, Monday to Friday, 8:30am to 5pm schedule
  • Thorough paid onboarding training
  • Opportunities for career progression and growth
  • A supportive and inclusive work environment


  • Hurstville, Australia Randstad Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Randstad, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage a portfolio of...


  • Hurstville, Australia CommBank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Retail Banking Services team as a Customer Service Representative. As the public face of CommBank, you will play a critical role in delivering a seamless banking experience to our customers.Key ResponsibilitiesRespond to customers' transactional banking needs,...


  • Hurstville, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative - Miranda **Part Time Roster (20 hours per week)**: - Monday: 11.00pm - 4.00pm - Wednesday: 10.30am - 3.30pm - Thursday: 10.30am - 3.30pm - Friday: 10.30am - 3.30pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million...


  • Hurstville, Australia Commonwealth Bank Full time

    **Part Time Roster (8 hours per week)**: - Wednesday: 12.00pm - 4.00pm - Friday: 12.00pm - 4.00pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100...


  • Hurstville, Australia Commonwealth Bank Full time

    **Part Time Roster (20 hours per week)**: - Monday: 11.00pm - 4.00pm - Wednesday: 10.30am - 3.30pm - Thursday: 10.30am - 3.30pm - Friday: 10.30am - 3.30pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers....


  • Hurstville, Australia Randstad Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly motivated and results-driven Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesManage a portfolio of customer...


  • Hurstville, Australia Randstad Full time

    {"title": "Customer Service Specialist", "description": "Role OverviewAs a Customer Service Specialist at Randstad, you will play a critical role in delivering exceptional customer service and supporting customers in a critical time of their lives.Key ResponsibilitiesManage a portfolio of accounts and establish contact with customers to provide personalized...


  • Hurstville, Australia ICC Group Full time

    {"title": "Service Attendant Role", "description": "About the RoleWe are seeking highly motivated and enthusiastic individuals to join our Service Attendant team at ICC Group. As a frontline team member, you will have the opportunity to work across various departments, including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events.Our ideal...


  • Hurstville, Australia GWG Recruitment Full time

    Hardworking and collaborative culture - Fast growing and innovative insurance company - Make somebody's day better! Do you have experience working in a Customer Services team in Insurance? OR Do you have experience working with insurance software and reporting tools in the claims department? **We are looking for**: - A hardworking and collaborative team...

  • Customer Service

    4 months ago


    Hurstville, Australia Brightstar Nursing Australia Pty Ltd Full time

    **Customer Service: Healthcare** Brightstar Nursing Australia Pty Ltd is seeking a **Customer Service** to add on values into its rapidly growing team specializing in healthcare. **Qualifications & experience**. - Excellent verbal and written communication skills - Excellent telephone manners - Ability to work in a fast-paced environment. - Able to use...


  • Hurstville, Australia St.George Full time

    **Join a supportive team in our Hurstville branch**: - **Permanent Full Time position (Saturday availability essential)**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their...


  • Hurstville, Australia HCF Full time

    **About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. **Responsibilities** - Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other...


  • Hurstville, Australia Medibank Private Limited Full time

    About the Community Team:  At Medibank, we’re dedicated to our purpose, “Better Health for Better Lives” for both our people and our customers. Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust. Conversations are richer, support is more...


  • Hurstville, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Hurstville, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our team at CommBank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic financial solutions to our customers.Key ResponsibilitiesDevelop in-depth relationships...


  • Hurstville, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our team at CommBank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesDevelop in-depth relationships with...


  • Hurstville, Australia Woolworths Full time

    **Customer Service Team Member (Disability Inclusive Position)**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. Rotation in all areas is a team effort, from customer queries to scanning groceries, we are the last point of contact to offer a great shopping experience. **Woolworths, a job is never...


  • Hurstville, Australia CONNOR Full time

    About ConnorConnor is a rapidly expanding retail company with a portfolio of over 170 stores nationally and a presence in New Zealand. We pride ourselves on our fast-paced and dynamic business environment, which is continuously adapting to meet the needs of the Australian and New Zealand retail market.Job SummaryWe are seeking a dynamic and sales-focused...


  • Hurstville, Australia CONNOR Full time

    About ConnorConnor is a rapidly expanding retail company with a portfolio of over 170 stores nationally and a presence in New Zealand. We pride ourselves on our fast-paced and dynamic business environment, which is continuously adapting to meet the changing needs of the Australian and New Zealand retail market.Job SummaryWe are seeking a dynamic and...


  • Hurstville, Australia Goldmark Full time

    About GoldmarkWe are a leading family-owned jeweller with a strong commitment to delivering exceptional customer experiences. Our team is passionate about providing quality, on-trend, and glamorous products that exceed our customers' expectations.Job SummaryWe are seeking a highly motivated and customer-focused Sales Professional to join our team in...