Front Desk Operations Specialist

2 days ago


Australia beBeeCustomerService Full time $60,000 - $80,000

Job Description:

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  • The Department of Families, Fairness and Housing is seeking a highly skilled Reception Services Officer to deliver exceptional customer service to clients, staff and the general public.">
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Key Responsibilities:

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  • Provide high-quality telephone, concierge and reception services by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs.">
  • Attend to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.">
  • Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.">
  • Maintain skills to effectively use a range of information and communication technology.">
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Requirements:

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  • Australian citizenship, permanent residency or a valid work permit/visa.">
  • Ability to meet the key selection criteria as outlined in the position description.">


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