Assistant Operations Manager
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Assistant Operations Manager to join our Restaurant Associates NSW Operations Team at Compass Group Pty Limited. As a key member of our team, you will assist the Operations Manager in the smooth running of our client, Morgan Stanley, ensuring that operations are in accordance with the requirements of our contract for services.
Key Responsibilities:
- Assist the Operations Manager in the day-to-day management of the client account, including the coordination of catering and meeting room booking processes, kitchen operations, front of house service, and reception services.
- Align systems and procedures in line with contractual agreements for our NSW and VIC locations.
- Oversee the operational aspects of the client account, including the management of team members and personal standards.
- Proactively work towards exceeding the client's expectations through effective management of team and personal standards.
- Identify and report hazards and ensure appropriate measures are undertaken to eliminate or minimize the risk of incidents occurring in the future.
Requirements:
- Strong and effective leadership skills, with the ability to support, motivate, effectively manage, and communicate with individuals from diverse backgrounds.
- Highly developed commercial skills with experience managing complex contracts and/or P&Ls.
- Uncompromising in the pursuit of high levels of customer satisfaction to deliver a 5-star experience every time.
- Detail-oriented with a relentless focus on ensuring uncompromising standards and procedures are in place to ensure the basics are right in all areas all of the time.
- A positive, supportive, ambitious leader with previous experience as an area manager, key account manager, or operations manager, whilst being an innovative thinker and entrepreneurial leader.
- Excellent communication and personal skills well-suited to building business relationships with existing and potential clients at a senior executive level.
What We Offer:
As a Manager with Compass Group, you will have the support, infrastructure, systems, and processes that you would expect from a global organization. To be recognized as an employer of choice, we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs, and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you.
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