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Hospitality Professional

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $55,000
Our Team

As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Job Description

A Food and Beverage Attendant is a vital role in our establishment. Your primary responsibility will be to engage with guests, share your passion for our products, and create special moments that they will cherish forever.

You will be the face of our organization, and it is essential that you are able to build rapport with guests, communicate effectively, and contribute positively to our culture of responsibility.

Your day will be filled with interacting with guests, sharing information about our products and services, and ensuring that every guest leaves feeling valued and satisfied.

Responsibilities
  • Engage with guests and build rapport through active listening and effective communication
  • Share knowledge of our products and services to create special moments for guests
  • Contribute positively to our culture of responsibility, centered around safety and RSA compliance
Qualifications

To succeed in this role, you will need to possess excellent people skills, be highly motivated, and have flexible availability across the day, evenings, and weekends.

Additionally, you must hold a current RSA certificate and be committed to upholding our high standards of service excellence.

  • Excellent communication and interpersonal skills
  • Ability to work flexibly across various shifts, including evenings and weekends
  • Current RSA certificate
Benefits
  • Exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands
  • Access to a range of free services to support your physical, mental, and financial wellbeing
  • Dedicated learning and development options to help you grow and develop in your career

We offer a dynamic and inclusive work environment where you can thrive and make a real difference in the lives of our guests.

Join us today and become part of a talented team that is passionate about delivering exceptional customer experiences.