
Hospitality Professional
1 day ago
We are seeking a skilled and friendly Hospitality Professional to join our team in Melbourne.
Job Description:
To deliver exceptional customer experiences and provide a unique dining atmosphere, we need an individual who is passionate about delivering high-quality service.
Main Responsibilities:
- Welcome customers to their seats with a warm smile and ensure they have a comfortable dining experience.
- Introduce menus and drinks while providing personalized recommendations on special dishes.
- Take orders using a cash register system and ensure accuracy and efficiency.
- Deliver orders to the table promptly and maintain cleanliness of the dining area.
- Adhere to food safety and quality standards at all times.
- Resolve customer complaints in a professional and courteous manner.
- Handle payments accurately and efficiently.
- Collaborate closely with other staff members to achieve excellent customer satisfaction.
Key Requirements:
- Familiarity with cash registers and basic computer skills.
- Excellent customer service skills and ability to work well under pressure.
- Critical thinking and problem-solving skills to resolve customer issues efficiently.
- Team player with good communication skills.
- Good time-management skills and ability to multitask effectively.
- Patient problem solver with a positive attitude.
Work Environment:
This is a full-time position available with flexible hours, Monday to Friday, public holidays, rotating roster, and weekend availability.
Benefits:
- Employee discount on meals.
- Extended annual leave for relaxation and rejuvenation.
- Free drinks and food during working hours.
- Professional development assistance to enhance your skills.
- Salary packaging for maximum benefit.
- Visa sponsorship for eligible candidates.
We Offer More Than Just A Job:
We are committed to supporting your growth and development as a Hospitality Professional. Our team is dedicated to providing exceptional customer experiences, and we believe that you can make a real difference in our guests' lives.
Please apply now to join our dynamic team and become part of our hospitality journey.
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