
Customer Experience Ambassador
4 days ago
Transforming lives worldwide, one active lifestyle at a time.
- Lead customer service for our ecommerce brand
- Deliver timely and resolution-focused responses to customers
- Provide expert product recommendations and shade matching
- Administer support across multiple platforms, including online live chat and social media
Role Overview
As a key member of our team, you will play a vital role in ensuring every customer interaction is exceptional. You will work closely with colleagues to deliver high-quality services that meet the needs of our customers.
Required Skills and Qualifications:
- Positive attitude and bubbly personality
- Excellent communication and negotiation skills
- Strong attention to detail and organisational abilities
- Experience in customer-facing roles, preferably in the beauty industry
- Proficiency in social media platforms, Shopify, and customer service software
Perks of the Job
- Work with an inclusive team in a stunning coastal location
- Enjoy freebies and generous discounts on our products
- Participate in regular team-building activities and workshops
- Flexible work options, including remote workdays
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