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Housekeeping Supervisor

2 months ago


Melbourne, Victoria, Australia Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

At Travel + Leisure Co., our mission is to provide unparalleled hospitality services to our guests. As a key member of our housekeeping team, you will play a vital role in ensuring that our resort locations meet the highest standards of cleanliness and service.

Key Responsibilities

  • Clean and maintain hotel rooms to the highest standards, including sleeping quarters, kitchens, bathrooms, and living rooms.
  • Delegate tasks to ensure efficient room refreshes and maintain a high level of service.
  • Manage inventory and report any discrepancies to the Executive Housekeeper.
  • Conduct quality checks on rooms and collaborate with the Front Office to ensure timely releases for occupancy.
  • Develop and implement weekly schedules in consultation with the Housekeeping Manager.
  • Adhere to safety protocols to protect guests and their property.
  • Respond to guest inquiries and concerns in a professional and courteous manner, escalating any issues to management as needed.

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Professional development opportunities to enhance your skills and career growth.
  • Discounted hotel stays across our global network.
  • Subsidized private health cover.

Requirements

To succeed in this role, you will need:

  • Previous experience in a similar hotel position.
  • A solid understanding of workplace health and safety protocols, including safe chemical handling.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work a variety of shifts, including nights, weekends, and public holidays.

About Us

Travel + Leisure Co. is a values-driven organization that prioritizes the growth and development of our people. We are committed to delivering exceptional guest experiences and building a culture of inclusivity and respect.