Active Care Support Specialist

7 days ago

Perth, Western Australia at Sonder Full time

Company Overview

Sonder is a pioneering technology company focused on delivering innovative care solutions that empower organisations to nurture their people's wellbeing. Our cutting-edge mobile app provides seamless, 24/7 support from a dedicated team of professionals, including safety, medical, and mental health experts.

As a leading provider of active care services, we have garnered recognition through our Series B capital raise in August 2022. With operations spanning Australia, New Zealand, and the UK, we are poised for significant growth, inviting talented individuals to join our mission to revolutionise global wellbeing standards.

  • Over 500,000 eligible members across multiple countries
  • A network of 300+ team members and an extensive on-the-ground responder network
  • Trusted by major corporations, education providers, and government agencies
  • Winner of the 2021 Australian Financial Review BOSS #1 Most Innovative Company (Technology)

About Us

We're committed to fostering a culture of Active Care, where individuals can thrive in a supportive environment. Our Response Network of Sonder Responders provides vital in-person assistance to members in need, while our Support Centre ensures seamless coordination. If you're passionate about delivering exceptional care and making a meaningful impact, we encourage you to explore this opportunity further.

Your Role

As a key member of our Response Network, you'll work closely with our Support Centre to provide timely, effective support to our members. This role requires flexibility, empathy, and strong decision-making skills. Ideal candidates will have experience in emergency services, military, or security-related fields, with a strong network of contacts in the local area. If you possess these qualities and a passion for helping others, we invite you to consider this exciting opportunity.

Responsibilities

You will:

  • Assist the Response Network Manager in conducting stakeholder engagement, nurturing partnerships, and providing input on operational procedures
  • Participate in emergency and non-emergency support responses as required, supporting the network of responders in your area

What We Offer

As a valued member of our team, you'll enjoy:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience and qualifications
  • A flexible, on-call roster that allows you to balance your work and personal life
  • The opportunity to work with a dynamic, growing organisation that prioritises employee wellbeing
  • A chance to make a real difference in people's lives through our innovative care solutions

How to Apply

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation, please submit your application. Due to the nature of our industry, all employees are required to complete a National Police Check and WWCC. We look forward to hearing from you

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