Compassionate Case Manager

4 days ago


Sydney, New South Wales, Australia beBeeOutreach Full time
Job Title

A compassionate professional is sought to join our team in a challenging and rewarding role.

This position involves providing holistic, client-focused case management to individuals and families experiencing or at risk of homelessness.

The successful applicant will work collaboratively with clients to develop and implement individualized plans tailored to their goals, background, and needs.

About the Role

This role plays a key part in delivering the Homelessness Stream Model of Care, which guides our services nationwide and sets a standard of care for those we support, our partners, and the wider community.

The successful candidate will be responsible for conducting comprehensive intake and assessments, using a trauma-informed and Housing First approach.

They will also facilitate and monitor wraparound supports, led by client goals, with regular follow-ups to ensure continuity of care.

Key Responsibilities
  • Deliver effective outreach case management to diverse cohorts at risk of or experiencing homelessness.
  • Conduct comprehensive intake and assessments in line with TSA's No Wrong Door policy, using a trauma-informed and Housing First approach.
  • Collaboratively develop and regularly review individualised case plans tailored to each participant's goals, background, and needs.
  • Incorporate care planning for dependants based on individual circumstances, either separately or within the caregiver's plan.
Requirements
  • Tertiary qualifications (minimum Diploma) in Community Services, Social Work, or a related field.
  • Previous experience in the homelessness sector is highly desirable.
  • Strong understanding of the challenges faced by individuals and families experiencing homelessness.
  • Proven ability to build collaborative partnerships with service providers and other stakeholders.
  • Experience working with people from diverse cultural, linguistic, religious, and LGBTQIA+ backgrounds.
What We Offer
  • NFP salary packaging opportunities.
  • Flexible working conditions.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.

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