Operations Team Coordinator

4 weeks ago

Sunshine, Australia Pickles Full time
About the Role

We are seeking a reliable, customer-friendly, and fast-learning individual to join our Operations team at our Sunshine, VIC branch. Enjoy the security of this permanent full-time position working Monday – Friday, 8:30am – 5:00pm.

Key Responsibilities:
  • Maintaining good working relationships with internal national vendor and stock management teams and handling all queries promptly with honesty, courtesy, and integrity.
  • Acting as point of contact between the branch and national teams for on-the-ground enquiries.
  • Conducting quality control checks to ensure all assets are correctly advertised and that the quality of photographs accurately reflects descriptions.
  • Coordinating rectification of assets in line with company procedures and liaising closely with asset preparation teams on status, ensuring quality of repairs from suppliers is of exceptional quality.
  • Responding to customer enquiries promptly, politely, and accurately.
  • Developing and maintaining branch relationships through regular communication with key operational employees while overseeing the asset preparation processes at the branch (decommission, decals, detailing, rectifications) being performed in a timely manner.
  • Reviewing, updating, and actioning various reports relating to stock control.
  • Conducting regular stock takes and reconciliation using mobile devices as required.
  • Assisting with operational duties such as booking in, decal removal, forklift movements when instructed, and/or required.
  • Providing vehicle inspections based on predetermined standards regarding paint and panel condition, vehicle make, model, variant, and its accessories.
About You

To be successful in this role, you will need to possess the following skills and experience:

  • Self-motivated with a hands-on, can-do attitude.
  • Adaptable and flexible in fast-paced environments.
  • Able to work well in a team environment.
  • Able to maintain quality standards and meet deadlines.
  • Competent verbal and written communication skills.
  • Competent MS Office skills and the ability to learn our user-friendly auction system.
  • Demonstrated understanding of WH&S regulations.
  • Current/valid manual driver's licence.
Benefits
  • Employee Benefits - Earn $55,000-$65,000 per annum + extra leave + share in our company bonus program after a qualifying period, BBQ/Pizza lunches, free on-site parking, and more.
  • Training & Development - On-the-job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
  • Community & Wellbeing - Pickles proudly support local events and charities, enjoy paid volunteer leave, and access our employee assistance program for you and your family.
  • Reward & Recognition - Cash vouchers & recognition awards for doing great work and celebration of long service.

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