Strategic Operations Lead

1 day ago

Gold Coast, Queensland, Australia beBeeLeader Full time $90,000 - $120,000
Job Title: Branch Manager

A successful Branch Manager is required to lead and optimize the performance of our branch.

The ideal candidate will drive operational excellence, safety, and outstanding customer experience while achieving key business targets related to revenue, fleet availability, and fleet utilization.

About the Role
  • Lead and manage the day-to-day operations of the branch in alignment with company strategy, focusing on customer experience, fleet management, and safety.
  • Coach and develop branch staff, ensuring they have the necessary skills and resources to exceed customer expectations.
  • Foster a culture of customer-centricity, motivating all branch employees to deliver the best solutions and outcomes for our clients.
  • Oversee all aspects of branch operations, including equipment deliveries, pick-ups, repairs, and breakdowns, ensuring optimal efficiency and performance.
  • Regularly report to management on material issues affecting branch operations and provide insights into business performance.
  • Collaborate in the development of business plans, setting clear priorities and targets, and ensuring they are communicated effectively across the team.
  • Monitor and manage the performance of direct reports to maximize team efficiency and achieve branch goals.
  • Develop and implement recruitment strategies to attract and retain top talent, ensuring the branch is staffed with high-performing individuals.
Company Overview

We are a family-owned, award-winning hire company based throughout SouthEast Queensland and Northern New South Wales. Our aim is to be the number one service provider of hire products in our chosen markets.

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