Senior Retail Manager for Canberra Centre

3 days ago


Canberra, ACT, Australia Sephora Full time
About Sephora

Sephora is a leading global beauty retailer that empowers individuals to discover their unique beauty through diverse and innovative products. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.


Role Overview

We are seeking an experienced Senior Retail Manager to join our Canberra Centre store as a key member of our Management team. As a Senior Retail Manager, you will be responsible for driving sales growth, developing a high-performing team, and delivering exceptional customer experiences.


Key Responsibilities
  • Lead and motivate a high-performing team to achieve sales targets and exceed customer expectations
  • Develop and implement sales strategies to drive business growth and improve profitability
  • Monitor and analyze sales data to inform business decisions and optimize operations
  • Provide coaching and development opportunities to team members to enhance their skills and performance
  • Maintain a strong focus on customer satisfaction and employee engagement to drive loyalty and retention

Requirements and Qualifications

To succeed in this role, you will need:

  • Proven experience in retail management with a strong track record of sales growth and team leadership
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and customers
  • Ability to work collaboratively as part of a team to achieve business objectives
  • Strong analytical and problem-solving skills to drive business improvement
  • A passion for delivering exceptional customer experiences and driving employee engagement

Benefits and Rewards

We offer a competitive salary package, including:

  • $29.04 per hour + superannuation and commission
  • Paid parental leave, birthday leave, and personal leave
  • Health and wellbeing initiatives, including 24/7 mental health support and life insurance
  • Discounted gym memberships and access to online learning platforms
  • Opportunities for career growth and professional development within our global group of luxury brands

About Us

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With circa 34 stores across Australia and New Zealand, we offer diverse store opportunities and a growing online platform. We value diversity and inclusion and are committed to creating a workplace where everyone feels valued and empowered to succeed.


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