Senior Enterprise Solutions Consultant

1 day ago

Sydney, New South Wales, Australia beBeeTechnicalAccountManager Full time $160,000 - $200,000
Key Responsibilities:

We're seeking a seasoned professional to serve as a trusted advisor for our Enterprise Accounts.

  • Act as a single point of contact to provide seamless support and guidance
  • Understand your customers' strategic objectives and business goals
  • Develop tailored solutions that align with customer strategies and architectures
  • Conduct regular performance reviews to ensure optimal operational efficiency
  • Provide in-depth analysis and recommendations on service disruptions, metrics, and prelaunch planning
  • Advocate for customer requirements within our organization
  • Collaborate with customers to identify opportunities for innovation and growth
  • Utilize key resolution tools to expedite issue resolution and improve overall customer satisfaction
  • Engage with leading technologists to share knowledge and best practices
  • Coordinate the planning and execution of critical events, including product launches, migrations, and modernizations

As a Technical Account Manager, you will play a vital role in building strong relationships with our customers and driving their success on our platform.

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