
Retail Business Support Specialist
5 days ago
About this role
As a retail customer service professional, you'll play a key part in supporting Australians with their business needs, fostering community connections and resilience.
Key responsibilities:- Deliver exceptional customer experiences through sales and service transactions.
- Manage high-value transactions accurately, handling cash, cheques, credit cards and EFTPOS.
- Process identity services transactions, including passport interviews.
- Promote products and services via up-selling and cross-selling activities.
- Support customers with mail lodgements and associated costs.
- Build strong relationships by understanding customer needs.
- Contribute to administrative tasks such as stock management and record maintenance.
- You're friendly, enthusiastic and reliable, thriving in a team environment.
- You're committed to putting the customer at the heart of everything you do, making a positive impact in the community.
- Bring experience in customer service and/or cash handling.
- Be physically able to lift up to 16kgs of mail regularly and stand for your shift.
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