Senior IT ServiceNow Developer
4 weeks ago
At John Holland, our mission is to drive transformation and innovation in the construction industry. We're a people-centric organization that values diversity, equity, and inclusion. Our purpose is to create better lives for people through our work.
About the RoleWe're seeking a highly skilled Senior ServiceNow Developer to join our IT team. As a key member of our team, you'll play a pivotal role in designing, developing, and implementing ServiceNow solutions to support business processes and improve efficiency within John Holland.
Key Responsibilities- Design and develop ServiceNow applications, including custom scripts, workflows, reports, and integrations.
- Collaborate with business analysts to understand requirements and translate them into technical specifications.
- Participate in agile ceremonies, including stand-up meetings, story grooming sessions, and team retrospectives.
- Own and lead troubleshooting issues, identifying root causes and working with developers/architects to address issues in a timely manner.
- ServiceNow System Administration certification and/or ServiceNow Application Development certification.
- Substantial experience as a ServiceNow Administrator or ServiceNow Developer, configuring core ServiceNow products like ITSM, ITOM, and SAM.
- Strong understanding of ServiceNow architecture, components, and best practices.
- Experience with ServiceNow workflows, business rules, and UI policies.
- Knowledge of ServiceNow integration technologies and DevOps practices.
We're looking for a talented individual who is passionate about ServiceNow and has a strong understanding of its capabilities. You'll be working collaboratively with our team to deliver high-quality solutions that meet the needs of our business.
What We OfferWe're committed to providing a supportive and inclusive work environment that allows our employees to thrive. We offer competitive remuneration, great leave benefits, career progression opportunities, and a range of employee benefits.
We're an equal opportunities employer and welcome applications from diverse candidates. We're committed to building a diverse and inclusive workforce that reflects the communities we serve.
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