Strategic Change Consultant

7 days ago

Melbourne, Victoria, Australia Yooralla Full time

Change Manager

Location: Melbourne CBD
Vacancy Type: Full - Time
Job reference:

Are you looking for a pivotal role in the Information and Technology Services division?

The Change Manager is responsible for formulating and steering the Change Management strategy to assist the Project Management Office (PMO) in effectively overseeing the execution and management of Yooralla's strategic initiatives.

Key Responsibilities

All employees are accountable for:

Advocating for and safeguarding the rights of individuals with disabilities, in alignment with the UN Convention on the Rights of Persons with Disabilities (CRPD); Ensuring the delivery of high-quality and secure supports and services for NDIS participants, while meeting and surpassing the NDIS Practice Standards and Quality Indicators. Complying with all pertinent Victorian and Commonwealth legislation. Adhering to the Yooralla Code of Conduct and Employee Manual.

Specific Role Responsibilities

Design and implement a comprehensive change management strategy essential for successfully executing transformational change across Yooralla's strategic projects. Create and execute communication processes that bolster and propel change management initiatives associated with strategic projects. Ensure that change management plan dependencies, such as stakeholder engagement, future state impacts, change readiness, and sustainability, are recognized and managed at an organizational level. Advocate for and promote change management strategies grounded in analysis and comprehension of change impacts at an operational level to foster awareness and engagement among staff. Develop organizational change management methodologies and practices by facilitating ongoing capability development programs and organizational education. Provide guidance and coaching to Yooralla leadership in comprehending, influencing, embedding, and sustaining transformational change. Collaborate with and influence the Yooralla Communications Team, Learning & Development, and People & Culture specialists in crafting Change Management strategies and planning.

Selection Criteria

Mandatory Requirements

Current National Police Record Check International Police Check (if applicable) Valid driver's license to operate a vehicle in Australia

Qualifications

Bachelor's degree in business, HR, psychology, or a related field PROSCI Change Management Practitioner Certification (Desirable); PMBOK / Prince 2 Project Management Certification (Desirable)

Professional Experience

Extensive experience in Change Management supporting the delivery of cross-functional projects; a proven ability to drive change and set direction is essential. Managed a variety of change management projects throughout the entire project life cycle, ensuring effective implementation and sustainability of desired changes through stakeholder engagement. Strong analytical, problem-solving, and solution identification skills. Excellent verbal and written communication skills, along with strong presentation abilities. A solid customer focus background with commercial awareness and strategic thinking capabilities.

Personal Skills and Attributes

A commitment to customer service excellence. Act with integrity and professionalism. Demonstrate resilience and courage in challenging situations. Collaborate effectively with others. High-level negotiation and communication skills. A passion for continuous service improvement. Organized and meticulous, with the ability to multitask under pressure. Flexibility to accommodate out-of-hours work as necessary. Exceptional written and verbal communication skills, capable of conveying information to a non-technical audience.

Working at Yooralla offers the opportunity for generous salary packaging benefits to enhance your take-home pay and reduce your taxable income.

To thrive in this role, you will align with Yooralla's core values.

Our Culture

At Yooralla, you will be part of Victoria's most established and recognized purpose-driven disability service provider, with over a century of experience delivering high-quality support services to individuals with disabilities. We collaborate with adults and children, their families, and caregivers to empower them to lead the lives they choose.

We are committed to diversity, inclusion, and equality, ensuring that our workplaces reflect the community of Victoria. We recognize the advantages that diversity and inclusion bring and encourage talented individuals from all backgrounds, abilities, and identities to apply for our vacancies. We strongly encourage applications from individuals with disabilities, LGBTQIA+ individuals, and Aboriginal and Torres Strait Islander peoples.

Discover more about our work culture and the impactful services we provide.

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