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Customer Service Representative
2 months ago
Air Liquide Healthcare Australia is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met and exceeded.
Key Responsibilities- Respond to inbound customer inquiries and resolve issues in a timely and efficient manner
- Liaise with internal teams to resolve customer queries and provide accurate information
- Process and follow up on customer requests, ensuring timely and accurate completion
- Conduct outbound calls to customers to inform them of order status and follow-up actions
- Excellent communication and interpersonal skills
- Previous experience in a contact centre or customer-facing role (desirable)
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment and meet deadlines
- Computer literate with proficiency in Google Suite
Air Liquide is a world leader in gases, technologies, and services for industry and health. We are committed to building a diverse and inclusive workplace that values the contributions of our employees, customers, and community stakeholders.
We welcome applications from all qualified candidates, regardless of their background. Our diverse organization fosters innovation, creativity, and collaboration, and we are committed to creating an engaging environment that supports the growth and development of our employees.
