Stockbroking - Financial Services Assistant - High Net Worth Clients - 12-Month Contract
2 months ago
Job Summary
We are seeking a highly skilled and experienced Financial Services Assistant to join our team at Anton Murray Consulting. As a Financial Services Assistant, you will be responsible for providing exceptional support to our Private Client Advisors and their High Net Worth clients in a fast-paced and dynamic environment.
Key Responsibilities
- Act as a liaison between our dealing desk, internal departments, external organizations, service agents, and clients to ensure seamless communication and service delivery.
- Respond to client inquiries and provide timely and accurate information to meet their needs.
- Process and execute trades, manage bulk trades, and execute Business Process Outsourcing (BPO) tasks with precision and attention to detail.
- Prepare and collate information required for client meetings, including financial summaries, portfolio performance, and research reports.
- Monitor and liaise with advisors on failed settlements and provide daily reports to ensure timely resolution.
- Supervise self-managed super funds (SMSF) and ensure compliance with regulatory requirements.
- Assist with settlement queries and provide support to advisors on client matters.
- Prepare daily Cash Management Trust (CMT) redemptions and lodgements of term deposits.
- Assist with floats, IPOs, placements, and corporate actions, and provide support to advisors on these matters.
- Provide advisors with post-meeting email updates to ensure clients are informed and up-to-date.
- Provide clients' accountants with tax reports and liaise with them on reporting queries.
- Quote market prices on indices, ordinary shares, and options.
- Manage upcoming corporate actions, floats, and IPOs, and liaise with advisors on details, timelines, and participation.
Requirements
- Previous customer and client relation experience within a professional environment, preferably within the stockbroking or wealth management industry.
- Previous experience managing after-sales service and ongoing relationships, including client satisfaction levels and enhancing service levels.
- Degree-qualified in a banking-related discipline.
- RG 146 certification (ideally) or willingness to study for it.
- Excellent communication and influencing skills.
- Ability to work under pressure and to tight timeframes within a team.
- Goal-oriented with demonstrated drive and initiative.
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