IT ServiceNow DevOps Engineer

2 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
Job Overview
As an IT ServiceNow DevOps Engineer, you will play a key role in building and maintaining enterprise-scale ServiceNow platforms that serve multiple capabilities across the bank. We are a high-performing squad of engineers responsible for delivering industry-leading software solutions using ServiceNow.

About the Role
We are seeking a skilled IT ServiceNow DevOps Engineer to join our team in Sydney. In this role, you will be responsible for architecting, designing, developing, and supporting enterprise-scale ServiceNow implementations. You will work closely with stakeholders to translate requirements into technical designs, aligning with ServiceNow platform capabilities and best practices.

Key Responsibilities
  • Pride yourself on your knowledge and experience in ServiceNow modules with a specialisation in ITSM and ITOM and Integrations.
  • Solid hands-on experienced in architecting, designing, developing and supporting enterprise scale ServiceNow implementations.
  • Pride yourself on translating requirements into technical designs, aligning with ServiceNow platform capabilities and best practices.
  • Confident establishing controls for the technical team to align on standard processes and drive towards successful product releases.
  • Solid hands-on experience in implementing CSDM, knowledgeable in Configuration management practices.
  • Knowledgeable in solution architecture, scalability, performance, and security aspects of ServiceNow Platform.
  • Confident in analysing a wide range of technical data within systems and processes including identifying improvements, migrating risks with design or solution proposals.
  • Constantly liaising with stakeholders advising and influencing on tech strategy and design related the ServiceNow platform.
  • Solids hands-on experience in ITIL framework, DevSecOps and SRE principles.

Tech Skills
We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these, or a willing to learn these skillsets, (or equivalents) will set you up for success in this team;
  • ServiceNow ITSM/ITOM and integrations implementations.
  • Core Platform micro-certifications Mobile, Performance Analytics, UI Builder, ATF, Integration Hub, Virtual Agent, NLU, Flow Designer, Service Portal, CSDM.
  • Certified Technical Architect.
  • SDLC, CI/CD pipeline, automation, testing, scripting, networking and related technologies.
  • ITIL Framework.
  • Cloud Environments AWS, Azure, Linux.
  • Web Technology XML, JavaScript, HTML, Web Services - REST/SOAP, AngularJS.
  • ServiceNow Certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), ITSM Certified Implementation Specialist (CIS) and CSM Certified Implementation Specialist (CIS).

What We Offer
Whether you're passionate about customer service, driven by data, or called by creativity, a career with Commonwealth Bank of Australia is for you. We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

Award Winning Company
Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

Salary Range
The estimated annual salary for this role is $120,000-$150,000 AUD.

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