Client Advocacy Lead
7 days ago
Mckenzie Ross & Co Pty Ltd is a dynamic insurance brokerage that values expertise and innovation. We are seeking a Claims Manager to lead our claims team, ensuring fair, efficient, and timely resolutions while delivering exceptional client service.
The ideal candidate will have:
- 5+ years of experience in insurance claims management, preferably in an insurance brokerage.
- A strong advocate for customers, ensuring they receive fair and timely claim settlements.
- Proven ability to secure favorable outcomes in insurer negotiations.
- Track record of implementing claims process improvements that enhance efficiency and service quality.
- Strong understanding of policy wording, compliance requirements, and risk mitigation.
- Experience managing and developing a high-performing and efficient claims team.
Responsibilities:
- Customer Advocacy & Relationship Management
- Problem-Solving & Claims Optimisation
- Technical Capability & Compliance
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Director of Engagement and Advocacy
4 days ago
Melbourne, Victoria, Australia State of Victoria Full timeAbout the RoleAs Associate Director, Communications, Engagement and Legal Information, you will lead our communications, engagement, and legal information team in driving meaningful change and delivering tangible outcomes for the community. This pivotal senior leadership role requires a highly skilled and experienced professional who can inspire a...
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Advocacy and Partnerships Manager
3 days ago
Melbourne, Victoria, Australia Pearson - UK Full timeAbout the Role:We are looking for a highly motivated Higher Education Advocacy Lead to join our team in Australia. As a key member of our International Higher Education department, you will play a critical role in driving business growth and achieving strategic objectives.Your primary responsibility will be to oversee the Pearson Campus Ambassador (PCA) and...
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Senior Advocacy Manager
6 days ago
Melbourne, Victoria, Australia State of Victoria Full timeAs the Associate Director, Communications, Engagement and Legal Information, you will be responsible for leading and overseeing strategic communications and stakeholder engagement efforts that influence policy outcomes and advocate for systemic reform.About the CommunityVictoria Legal Aid serves the community by providing legal representation and advice,...
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Leading Criminal Lawyer
4 days ago
Melbourne, Victoria, Australia State of Victoria Full timeAbout the RoleThe State of Victoria's Indictable Crime team seeks a seasoned criminal lawyer to provide expert legal advice and representation. As a senior lawyer, you will lead complex casework management, in-court advocacy, duty lawyer services, and advice sessions on serious criminal matters.You will contribute to the professional development of our...
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Client Success Lead
6 days ago
Melbourne, Victoria, Australia ELMO Software Full timeAbout the OpportunityWe are looking for a skilled Client Success Lead to join our team in Brisbane. In this role, you will be responsible for managing and nurturing key client relationships, with a particular emphasis on ensuring the successful renewal of contracts as well as capitalising on opportunities to upsell and cross sell within an allocated...
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Client Engagement Lead
7 days ago
Melbourne, Victoria, Australia AbiShar Technologies Full timeAre you a skilled Client Engagement Lead looking for a new challenge? We're seeking an experienced professional to join our team as a Business Development Manager at AbiShar Technologies. In this role, you'll be responsible for building and maintaining client relationships and partnerships, and driving growth through strategic partnerships.You'll work...
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Client Acquisition Lead
7 days ago
Melbourne, Victoria, Australia MARS Recruitment Full timeAbout Our Client:We are a registered NDIS provider offering customized living options and 24/7 care for NDIS participants.Job Description:This role involves working from home and traveling to meet clients. The successful candidate will have experience in business development, sales, or relationship management within the SDA industry or a similar field.Key...
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Strategic Client Partnerships Lead
3 days ago
Melbourne, Victoria, Australia Ss&C Technologies Full timeWe are seeking an experienced professional to fill the role of Strategic Client Partnerships Lead at SS&C Technologies.This individual will be responsible for driving business growth and building strong relationships with clients.Maintaining and developing personal relationships with senior client contacts externally and internally, the successful candidate...
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Public Health Policy Lead
6 days ago
Melbourne, Victoria, Australia Australian Physiotherapy Council Full timeResponsibilitiesThe Senior Policy Advisor will be responsible for:Providing advice and briefings on matters related to engagement with Commonwealth, state and territory governments and other external governance bodies as it relates to the Australian Physiotherapy Council (APC)Conceptualising and developing advocacy strategies, campaign frameworks, issue...
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Client Advocate Lead
4 days ago
Melbourne, Victoria, Australia Willis Towers Watson Full timeAbout the RoleWe are seeking a highly skilled Account Director to oversee and expand a portfolio of clients, ensuring their risk management and insurance broking needs are effectively addressed. As a key member of our team, you will be responsible for nurturing existing client relationships, pursuing new business opportunities, and driving the overall growth...
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Custody Support Lead, Disability Services
6 days ago
Melbourne, Victoria, Australia State of Victoria Full time**About the Role:**The Custody Support Lead plays a critical role in supporting individuals with disabilities in custody.The successful candidate will provide expert guidance on support pathways, develop individualized support plans, and collaborate with corrections staff to promote disability awareness and best practices.Key Responsibilities:Support...
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Client Success Lead
4 hours ago
Melbourne, Victoria, Australia Unita Group Full timeAbout Your RoleThis is an exciting opportunity for a dynamic leader to join our team as a Strategic Partnerships Manager.You will identify and grow meaningful relationships with clients to deliver opportunities and drive business expansion in Victoria.
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Family Advocacy Liaison
3 days ago
Melbourne, Victoria, Australia The Alfred Full timeAbout the JobThe Alfred is seeking a highly skilled and empathetic Family Peer Specialist to join our team.Key ObjectivesThe primary objective of this role is to provide peer support and guidance to families and carers of young people up to 25 years of age.You will work collaboratively with clinical teams to develop and implement individualized support plans...
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Client Experience Lead
2 days ago
Melbourne, Victoria, Australia Pinkerton Full timeQualificationsA Bachelor's degree is required, along with prior experience in administrative and program management roles or an equivalent combination of education and experience sufficient to perform the job's essential functions.Excellent client relationship management skills.Able to carry out responsibilities with minimal supervision.Proven project...
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Criminal Law Specialist
4 days ago
Melbourne, Victoria, Australia State of Victoria Full timeJob Opportunity: Senior Lawyer - Indictable Crime TeamWe are seeking a highly skilled and experienced criminal lawyer to join our Indictable Crime team at the State of Victoria. As a senior lawyer, you will be responsible for providing high-quality legal advice and representation to clients.Your key responsibilities will include:Managing complex casework and...
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Client Services Expert Lead
6 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeAs a Client Services Expert in our Client Value Teams, you'll play a key role in delivering improved servicing outcomes for ANZ's Private Bank clients. You'll collaborate with Frontline teams to prioritize and complete client requests effectively, resolve blockers, and provide a seamless client experience.You'll be working with a broad understanding of the...
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Senior Counselor
4 days ago
Melbourne, Victoria, Australia State of Victoria Full timeSenior Lawyer Position - Indictable Crime TeamThe State of Victoria's Indictable Crime team is seeking a highly experienced and skilled criminal lawyer to fill a senior lawyer position. As a member of our team, you will be responsible for providing expert legal advice and representation to clients.Your key responsibilities will include:Leading complex...
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Head of Customer Advocacy
6 days ago
Melbourne, Victoria, Australia Roman Health Pharmacy LLC Full timeRole OverviewThe Customer Success Lead plays a critical role in driving customer satisfaction, retention, and growth. This position requires strong leadership and communication skills, as well as the ability to develop and implement effective customer success strategies and processes.ResponsibilitiesDevelop and implement customer success strategies and...
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System And Client Operations Technical Lead
2 weeks ago
Melbourne, Victoria, Australia Ivalua Full timeSystem and Client Operations Technical Lead Melbourne, Australia Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power...
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Client Director
6 days ago
Melbourne, Victoria, Australia GroupM Australia & New Zealand Full timeClient Director Client leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before.By expanding our horizons and further interrogating our client's business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media –...