
Achieving Excellence in Tech Operations
4 days ago
Making a meaningful impact in technology operational risk is an exciting career path. As a specialist, you'll play a key part in enabling your organization's technology teams to navigate the risk management framework with confidence.
- This role requires a solid foundation in technology and/or technology risk, minimum 5 years of experience, and the ability to apply that knowledge to complex environments and evolving risk landscapes.
- You bring a can-do mindset and a friendly, courteous approach to your work, helping to foster a collaborative and supportive team culture.
- You're confident engaging with stakeholders at all levels, building trust and influencing outcomes through clear communication and credibility.
- You understand the importance of delivering value to internal and external customers, and you consistently put their needs at the heart of your work.
- You take ownership of your responsibilities and are committed to delivering high-quality outcomes that make a real difference.
Key Responsibilities:
- Provide first-line risk support across technology & operations in line with group risk management frameworks.
- Risk profiling and assessments.
- Managing control issues and risk events.
- Overseeing third-party risk governance.
- Enhancing reporting and oversight of critical systems.
- Engage with executive-level stakeholders on technology risk management matters.
- Contribute to the delivery of the technology & operations risk culture plan.
- Support the identification, assessment, and automation of technology controls, including the use of AI.
- Enable technology teams to independently apply the risk management framework through intuitive tools and resources.
- Leverage internal and external data to deliver forward-looking technology risk insights.
- Act as a risk SME on projects, initiatives, remediation, and continuous improvement activities.
- Collaborate with internal SMEs (e.g., controls assurance, cyber & protective services, second-line risk) to support technology assessments and assurance.
- Mentor and uplift the skills of junior team members.
- Contribute to future growth planning and support enterprise programs across your organization.
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