Food and Beverage Operations Manager
1 month ago
Accor is seeking a skilled Food & Beverage Supervisor to join our team at Manly Pacific. As a key member of our hospitality team, you will be responsible for ensuring the efficient operation of our food and beverage service function, providing exceptional customer service, and maintaining high standards of quality and safety.
Key Responsibilities:- Ensure efficient and friendly food and beverage service is provided to all guests.
- Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
- Set up systems to protect and maintain control of food service equipment, correctly recording breakages and carrying out regular stock takes.
- Set up and maintain a weekly cleaning schedule for the food service areas to achieve the highest possible hygiene and cleaning standards.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintain currency of Responsible Service of Alcohol (RSA) certification, amendments and updates and adhere to RSA principles.
- Greet and welcome guests, assist with enquiries and restaurant bookings. Assist guests with menu offerings and maximize sales opportunities through knowledge of product and suggestive selling. Effectively take orders. Ensure accuracy by repeating order(s) to the guests, dockets written clearly and correctly input into the point of sale system.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
- Assist with preparation of rosters, ensuring that suitable and cost-effective employee levels are maintained at all times. Rosters to be authorized by appropriate department head
- Service-oriented with an eye for detail.
- Multicultural awareness and able to work with people from diverse cultures.
- Ability to work independently and demonstrated initiative in a dynamic environment.
- Self-motivated and energetic.
- Confident and articulate communication, negotiation, leadership, relationship, and networking skills.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
- Minimum of 2 years of relevant experience in a food and beverage outlet, and have a prior experience as supervisor is a must.
- Having Responsible Service of Alcohol certificate (is a must).
- Strong knowledge of a variety of beverages including beer, wine, spirits, and cocktails.
- Micros knowledge desirable.
Accor offers a range of benefits, including great team member benefits, employee assistant program, birthday day off, discounted gym membership, and more. If you are a motivated and experienced Food & Beverage Supervisor looking for a new challenge, please apply today
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Manly Vale, Australia AccorHotel Full time{"title": "Food and Beverage Supervisor", "description": "Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for ensuring the efficient operation of our food and beverage service function, providing exceptional customer...
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Manly Vale, Australia AccorHotel Full time{"title": "Food and Beverage Supervisor", "description": "Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for ensuring the efficient operation of our food and beverage service function, providing exceptional customer...
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