Service Reliability Engineering Manager

5 hours ago


Adelaide, South Australia Sony Interactive Entertainment Inc. Full time
About the Role

Sony Interactive Entertainment Inc. is seeking a highly skilled Service Reliability Engineering Manager to join our Future Technology Group (FTG). As a key member of our team, you will play a critical role in delivering a great cloud gaming experience to our customers.

Key Responsibilities
  • Lead a team of engineers across multiple time zones to analyze and maintain service stability in a 24/7/365 operation.
  • Own the day-to-day health, uptime, and reliability of all servers, storage, and ancillary infrastructure.
  • Collaborate with cross-functional teams to develop innovative technical solutions that meet FTG's needs.
  • Identify tactical issues and emerging areas of concern.
  • Develop reports and feedback to inform technical solutions.
Requirements
  • Bachelor's degree in Computer Science or equivalent experience.
  • Proven experience managing an operations organization in a 24/7 global infrastructure.
  • Strong background in Internet service deployments and deep understanding of Linux and Internet technologies.
  • Natural team leader with excellent project management skills.
  • Capable of technical deep dives and leading discussions with executive management.
  • Demonstrated experience in network and large-scale Linux system troubleshooting and maintenance practices.
About Sony Interactive Entertainment Inc.

Sony Interactive Entertainment Inc. is a global leader in the entertainment industry, producing innovative products and services that bring people together. We strive to create an inclusive environment that empowers employees and embraces diversity.

We are committed to equal opportunities and welcome applications from all qualified candidates. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.



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