Security Solutions Manager

3 weeks ago

Darwin, Northern Territory, Australia people2people Full time
Service Support Manager

At people2people, we're seeking a dedicated and experienced Service Support Manager to join our dynamic team. As a leader in security solutions, we pride ourselves on delivering exceptional service and support to clients.

Key Responsibilities:
  • Oversee and manage the team to ensure timely and effective resolution of client issues.
  • Develop and implement strategies to improve service delivery and customer satisfaction.
  • Collaborate with clients to understand their security needs and provide tailored solutions.
  • Monitor and analyze service performance metrics to drive continuous improvement.
  • Train, mentor, and motivate the support team to achieve their full potential.

What We Offer:
  • Competitive salary and benefits package, including full use company car.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • The chance to work with cutting-edge security technology and solutions.

Qualifications:
  • Proven experience in a service support management role, preferably within the security industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with a focus on data-driven decision-making.
  • Commitment to providing exceptional customer service.

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