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Duty Manager

1 month ago


Melbourne, Victoria, Australia City of Whittlesea Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at the Plenty Ranges Arts and Convention Centre (PRACC). As a key member of our operations team, you will be responsible for ensuring the smooth operation of our venue, providing exceptional customer service, and managing event logistics.

Key Responsibilities
  • Manage venue operations, including event setup, staff rosters, and venue maintenance
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with internal teams and external vendors to ensure seamless event execution
  • Develop and implement processes to improve venue operations and customer experience
Requirements
  • Proven experience in venue management or event coordination
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

At the City of Whittlesea, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.