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Parts Coordinator
2 months ago
**About Prochem Group**
Prochem Group of Companies is a family-owned business that specializes in a diverse range of business units serving the mining, civil, retail, and commercial industries.
**Job Opportunity**
We are seeking a skilled Parts Interpreter to join our service team in a dynamic and fast-paced environment.
**Key Responsibilities**
- Liaise and support the service team with invoicing and ordering parts to ensure efficient inventory management.
- Assist customers with enquiries, bookings, and service scheduling to provide exceptional customer service.
- Book, organize, and liaise with customers regarding their service and repair requirements, ensuring all necessary information is relayed to the appropriate personnel.
- Oversee the completion of jobs and ensure all documentation and information have been provided.
- Invoice and take payments in a timely and accurate manner.
- Operate specialized automotive computer software to streamline processes.
- Undertake any other duties requested by Management to support the team's goals.
**Requirements**
- Good planning skills with implementation and monitoring capabilities to direct and keep things on track.
- Ability to manage multiple projects for customers with both immediate and long-term requests.
- Must be able to work unsupervised and/or within a team in a fast-paced environment.
- Experience in a similar role is highly advantageous.
**Why Work for Us?**
- Exciting opportunity to join a dynamic team
- Immediate start with comprehensive training provided
- Healthy work-life balance - Monday to Friday position