Mental Health Hub Intake Worker
1 month ago
Flourish Australia is seeking a skilled and compassionate Intake Worker to join our team at the Queanbeyan Mental Health Hub. As a key member of our team, you will play a vital role in providing high-quality intake assessments and triage services to individuals and their families or carers.
Key Responsibilities- Conduct thorough intake assessments to determine suitability for Mental Health Hub services
- Independently manage, respond to, and triage incoming referrals from multiple streams
- Assess and mitigate risk, developing plans to ensure the safety and well-being of clients
- Collaborate with internal and external service providers to build and maintain strong relationships
- Provide general administrative support to the broader Queanbeyan service delivery teams
As one of Australia's most experienced community mental health organisations, Flourish Australia is dedicated to supporting people to flourish, believe in their futures, and become contributing members of their communities. Our services are comprehensive and highly personalised, with a strong focus on recovery-focused and family-inclusive practice.
What We Offer- A competitive salary package from $73k - $81k p.a. + 11.5% super + Tax-Free Benefits
- Generous leave provisions, including 17.5% leave loading and 2 additional days of personal leave
- Family-friendly and flexible working conditions
- Opportunities for career progression, professional development, and training
- Employee Assistance Program for confidential wellbeing support
- Tertiary qualifications in Psychology, Social Work, Nursing, Occupational Therapy, or other allied health discipline recognised by the tertiary mental health services sector
- Experience in mental health assessment and triage, including care coordination, brief mental health assessments, risk assessments, and crisis intervention/safety planning
- Knowledge of recovery-focused and family-inclusive practice
- Basic understanding and/or knowledge of the concept and impact of mental health issues in the community
- High degree of computer literacy, including experience with report writing and electronic client information management systems
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