Senior Support Officer

4 weeks ago

Newstead, Queensland, Australia Bank of Queensland Full time

About the Role

As an Executive Assistant at Bank of Queensland, you will be the right-hand person to a senior leader, ensuring their day-to-day operations are seamless.

You will manage and coordinate the leader's diary, understanding their needs and priorities to keep their schedule on track. You will also screen their correspondence, handle administrative tasks, and source pre-materials for meetings and events, ensuring they are always prepared.

Travel arrangements will be a breeze with you in charge, as you will manage both domestic and international logistics. You will also prioritise and manage issues, redirecting or escalating matters as needed to keep everything running smoothly.

Supporting the leader's office, you will handle the administration of internal and leadership team meetings, coordinate events, and process weekly payment requisitions and corporate expenses. Building strong relationships with the leadership team and Executive Committee executive assistants will be key.

You will prepare high-quality, sensitive, and confidential documentation, coordinate leadership team meeting papers, and continuously look for ways to improve processes, including effective budget management.

About You

Our successful candidate will have experience supporting senior executives and be comfortable working with ambiguity and complexity. Your ability to engage broadly and communicate effectively with a range of internal and external stakeholders is crucial.

We value a proactive, one-step-ahead work ethic and attitude. You will need to anticipate scheduling conflicts and recommend solutions, demonstrating strong teamwork and interpersonal skills. Your superior communication skills will help you work across all levels of the organisation.

Technical proficiency in Word, Outlook, PowerPoint, and Microsoft Teams is essential. You will need to perform well in a demanding and high-pressure environment, be a forward thinker, and adapt to changing priorities.

Diary management and planning are key aspects of the role, as is the ability to handle sensitive and confidential issues at a senior management level. Attention to detail and a collaborative approach are vital, along with a proven ability to use your initiative.

We also value highly developed communication skills with an approachable and open style. Flexibility to work additional hours when required is a plus.

About Us

Bank of Queensland is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland, ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

Bank of Queensland's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Our Perks

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• Bank of Queensland is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

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