Freight Forwarding Coordinator
2 weeks ago
We are seeking a skilled Freight Forwarding Coordinator to join our team. This role involves handling major customer accounts, liaising with clients and internal departments, and ensuring timely and accurate processing of all shipments to meet legislative and client requirements.
Key Responsibilities:
- Handle major customer accounts
- Liaise with Clients and internal departments to meet expectations and update job information sufficiently and in a timely manner
- Timely and accurate processing of all shipments to meet legislative and client requirements
- Monitor and reconcile shipping line issues
- Coordinate and assist in creating Client implementation plans including, Completing SOPs to meet clients' requirements, liaising with CRM and other department to deliver information management requirements; maintain contact with relevant stakeholders
- Promoting excellence through efficiency, safety, and maintaining legal compliance matters
- Adhere to Chain of Responsibility regulations for goods movement
Requirements:
- Experience in freight forwarding with operations and/or customer service experience is desirable
- Knowledgeable about freight forwarding requirements, markets, and regulations is an advantage
- Excellent communication abilities for interactions with department managers, suppliers, clients, and vendors
- Possesses a methodical, organised, and detail-oriented approach while meeting time requirements
- Results-oriented and resilient, focused on achieving desired outcomes
- Strong planning and analytical skills
- Proficiency in Microsoft Suite
About the Role:
This is an exciting opportunity for a skilled Freight Forwarding Coordinator to join our team. We offer a supportive and collaborative work environment, with opportunities for career advancement and personal development. If you are a motivated and experienced professional looking for a new challenge, please apply.
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