Senior Logistics Coordinator

2 weeks ago

Kilburn, South Australia Michael Page Full time

About the Role

We are seeking a detail-oriented and results-driven Customer Service Operations Specialist to join our team at Michael Page. In this role, you will be responsible for handling major customer accounts and liaising with clients and internal departments to meet expectations and update job information sufficiently and in a timely manner.

Key Responsibilities

  • Timely and accurate processing of all shipments to meet legislative and client requirements.
  • Monitoring and reconciling shipping line issues.
  • Coordinating and assisting in creating Client implementation plans, including completing SOPs to meet clients' requirements and liaising with CRM and other departments to deliver information management requirements.
  • Maintaining contact with relevant stakeholders and promoting excellence through efficiency, safety, and maintaining legal compliance matters.
  • Adhering to Chain of Responsibility regulations for goods movement.

Requirements

  • Experience in freight forwarding with operations and/or customer service experience is desirable.
  • Knowledgeable about freight forwarding requirements, markets, and regulations is an advantage.
  • Excellent communication abilities for interactions with department managers, suppliers, clients, and vendors.
  • Methodical, organized, and detail-oriented approach while meeting time requirements.
  • Results-oriented and resilient, focused on achieving desired outcomes.
  • Strong planning and analytical skills.
  • Proficiency in Microsoft Suite.

What We Offer

  • Thrive in a supportive and collaborative workplace culture.
  • Ambitious career development opportunities.
  • Staff members receive local discounts on services and enjoy exclusive perks.
  • Free onsite parking.

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