Customer Experience Manager
4 days ago
Cafe Team Lead Wanted
About the RoleWe are seeking an enthusiastic and experienced Cafe Team Lead to join our dynamic team at Brisbane Airport.
This is a hands-on leadership role, where you'll support your team to deliver excellent customer service, maintain high food and beverage standards, and ensure a positive work environment.
Main Responsibilities:
- Support your team in delivering exceptional customer experience.
- Maintain high-quality food and beverages, ensuring quality, speed, and presentation.
- Train, coach, and motivate team members to achieve their best.
- Evaluate and improve food safety, hygiene, and stock management processes.
Necessary Skills and Qualifications:
- Prior experience in hospitality, food retail, or cafes.
- Understanding of food safety, hygiene, and compliance practices.
- Strong communication and interpersonal skills.
- Able to work a Thursday to Sunday schedule.
Benefits Package:
- Free/subsidised airport parking for employees.
- Staff discounts on products sold in company stores.
- Opportunities for career growth through our Better Together program.
- Comprehensive paid parental leave and additional personal leave entitlements.
- An employee referral program and wellbeing leave policy.
About Us:
We value diversity, inclusivity, and teamwork. Join us and be part of a global company that celebrates creativity, innovation, and sustainable practices.
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